Login Problems With Express Account
If you are having problems logging in to manage your Express account, please check the follow items below.  If you are still having problems, please email back and ask for us to reset your password at info@bulkdomains.com.
 _________________
 
PROBLEMS WITH LOGIN
 
1)  If you have an error message that says "You have tried to use an account that is unauthorized" it usually means that your session has probably timed out for security reasons.  This can happen if you have the login page open for an extended period of time.  It can also mean that your browser is retaining a previous cache memory of the login page which reflects the session time out status.
 
To solve this, close all browsers.  Open a new browser and type in the address http://registryLogin.com.  Next, click "View" --> "Refresh"  (or F5) to refresh the cache of the browser page.  Now try and login to manage your domain name in the User Login section. 
 
Another reason you may have received the above error message is that you went to web site http://RegistryRocket.com which will not work.  Please always go directly to http://registryLogin.com.
 
2) Make sure when you type in your domain ID that it is the domain name without the "www" - example:     
 
Domain:      mydomain.com
 
3) Your password is case sensitive.  Try and reenter your password with this in mind.
 
4)  If the browser you are using is Internet Explorer 6.0 or AOL 6.0, there may be a temporary interface conflict with high security settings.  Click on "Tools" at the top of the Browser, then click on "Internet Options".  Next click on the Privacy Tab.  Slide the bar for the security settings to low.  Save changes and then exit.  Close the browser.  Then, open a new browser and type in http://registryLogin.com.  Click on "View" and then "Refresh" (F5 in IE). Then, reenter your login information for your domain. 
 
5)  Please make sure that you have cookies turned on.
 
How do I turn on Cookies in Internet Explorer 6.0 version?
    1.  PC
    2.  From your browser, go to:
    3.  Tools --> Internet Options.
    4.  Click on the Privacy settings Tab.
    5.  Click on "Accept all Cookies".


How do I turn on Cookies in Internet Explorer v5.5 and earlier versions?
 
  1. PC
  2. From your browser, go to:
  3. Tools --> Internet Options.
  4. Click on the Security settings Tab.
  5. Make sure that the slider is set for medium.
  6. If it is set on custom you can click the "Default Settings" button to reset these to the "medium" setting.
  7. Click OK.
  1. MAC
  2. From your browser, go to:
  3. Edit --> Preferences.
  4. Double click on the "receiving files" item in the left window..
  5. Single click on the sub-item named cookies.
  6. In the right window, select the drop down menu item named "never ask" or "ask for each site" (in which case you will have to accept the enom cookie when prompted).
  7. Click OK.
How do I turn on Cookies in Netscape?
 
  1. PC and MAC
  2. From your browser, go to:
  3. Edit --> Preferences.
  4. Click on "advanced" in the left window (Netscape6: double-click) (Netscape 6.1: double click "Privacy and Security" option).
  5. Netscape6: click on the sub-menu item named "cookies".
  6. Select the "accept all cookies option" in the right window.
  7. Click OK.
 
6)   You can't remember your password - Click the link below to go to our support page on http://FAQDomain.com
 
http://faqdomain.com/account%20login.htm#I%20cant%20remember%20my%20password for instructions on how to retrieve your password.